A flooded basement and a dripping faucet ring in together. This is the triage that makes sure the tech goes to the one that's actually flooding.
First 60 days
Illustrative scenario, not a specific customer. Figures show the kind of outcome this workflow drives and depend on your volume.
A flooded basement and a dripping faucet ring in at the same time, and whoever calls first gets the tech, not whoever needs one. Urgent jobs waited behind quote questions.
Each caller gets an instant reply and the triage questions, so nothing waits on hold.
A flooded kitchen scores ahead of a routine ask automatically, no dispatcher guesswork.
The genuine emergency lands with the on-call tech first, every time.
Genuine emergencies jump the queue automatically, and the routine jobs still get booked in the same pass.
“The flooded-kitchen call used to wait behind someone asking about a quote. Now it reaches a tech first, every time.”
Elena DuarteDispatch lead, Ridgeline Plumbing
Sorts real jobs from tire-kickers and ranks them so you work the best ones first.
Gathers the details you always need up front, so no job starts with a guessing game.
Routes every lead to the right tech, trade, or location automatically.
Twenty minutes, live. Watch Clear AI handle a scenario like this one with your real calls, in your voice.