A new patient with a blank form is ten minutes of front-desk typing. This is the intake that's already done by the time they arrive.
First quarter
Illustrative scenario, not a specific customer. Figures show the kind of outcome this workflow drives and depend on your volume.
New patients arrived with blank forms, and the front desk copied details by hand while the waiting room backed up behind them.
Booking online triggers an intake by text, so the patient fills it in on their own time.
The form asks exactly what the practice needs, nothing missed, nothing extra.
Answers land in the record before arrival, so the desk isn't re-typing.
Patients walk in ready, and the desk stops re-typing what the patient already knows.
“New patients used to mean a clipboard and ten minutes of typing. Now they arrive and we're ready.”
Hannah ReyesFront-desk lead, Lakeside Family Clinic
Gathers the details you always need up front, so no job starts with a guessing game.
Books the job straight into your calendar and reminds the customer so they actually show.
Logs every lead, note, and booking to your CRM so your records never go stale.
Twenty minutes, live. Watch Clear AI handle a scenario like this one with your real calls, in your voice.