You can't answer with your hands in an engine. This is how a two-bay shop stopped losing jobs to voicemail.
First 30 days
Illustrative scenario, not a specific customer. Figures show the kind of outcome this workflow drives and depend on your volume.
A ringing phone in a two-bay shop means a tech puts down a wrench or the customer calls the next shop. Most days it was the next shop.
The second a call goes unanswered, a text goes out and starts the conversation.
The customer describes the issue by text, so the shop knows the job before they call back.
A slot gets booked before the customer hangs up, so the job doesn't wander off.
The phone stopped pulling techs off the job, and no caller goes to a competitor's voicemail.
“We can't answer with our hands in an engine. Now the phone answers itself and the car's booked before I wipe my hands.”
Sam BoatengOwner, Crossroad Auto
Fires a text the second a call goes unanswered, turning a missed call into a live conversation.
Answers every call, text, and web message the moment it lands, so no lead sits waiting.
Books the job straight into your calendar and reminds the customer so they actually show.
Twenty minutes, live. Watch Clear AI handle a scenario like this one with your real calls, in your voice.